Frequently Asked Questions
Where does your king crab come from?
Our king crab is sourced directly from the cold Arctic fjords of Norway, where the icy waters create ideal conditions for producing exceptionally sweet, tender, and flavorful crab.
Is your king crab wild caught?
Yes. Our Norwegian Red King Crab is wild caught and responsibly harvested by experienced fishermen operating in Arctic waters.
How is the crab shipped?
We ship our products frozen or chilled in insulated packaging with ice packs to maintain peak freshness and quality during transit.
Do you ship nationwide?
Yes, we offer nationwide shipping across the United States with overnight or expedited delivery options available for maximum freshness.
Is the king crab fully cooked?
Yes. Our king crab is fully cooked and flash frozen to preserve its natural flavor and texture. Simply thaw, heat, and enjoy.
How should I store my king crab?
Keep frozen until ready to use. Once thawed, consume within 2–3 days for the best quality and flavor.
How do I prepare the King Crab Hot Dog Kit?
Our kit is designed to be simple and restaurant-quality:
-
Warm the brioche buns
-
Add the king crab meat or fillet
-
Spread Le Rust mayo
-
Top with dried shallots and avocado
-
Enjoy immediately
What comes inside the King Crab Hot Dog Kit?
Each kit may include:
-
Premium Norwegian king crab
-
Brioche hot dog buns
-
Le Rust mayonnaise
-
Crispy dried shallots
-
Optional luxury toppings
-
Preparation instructions
Can I send Eat King Crab as a gift?
Absolutely. Our products are designed for gifting, celebrations, dinner parties, and luxury food experiences. Gift messaging options are available at checkout.
What makes Norwegian king crab special?
Norwegian king crab is prized worldwide for its large size, rich sweetness, delicate texture, and clean ocean flavor developed in the pristine Arctic environment.
Do you work directly with suppliers in Norway?
Yes. We work closely with trusted Norwegian fishermen and suppliers to ensure quality, consistency, and direct fjord-to-table sourcing.
Do you offer wholesale or restaurant partnerships?
Yes. We work with restaurants, chefs, retailers, hospitality groups, and luxury food distributors. Please contact us directly for wholesale inquiries.
Are your products sustainably sourced?
We are committed to responsible sourcing practices and work with suppliers who follow regulated harvesting and sustainability standards.
What is your shipping policy?
Orders are processed quickly and shipped with temperature-controlled packaging. Delivery schedules may vary depending on weather and carrier conditions.
What if my order arrives damaged?
If there is an issue with your order, please contact our customer support team immediately with photos and order details so we can assist you promptly.
How can I contact Eat King Crab?
You can reach our customer service team through our website contact form or by email for any questions regarding orders, shipping, or partnerships.